Returns Policy

Posture Form Pillows 40 Night Returns Policy

If you are not happy with your pillow you can return it for a full product refund!

It can take a bit of time to get used to a new pillow, especially if you have not slept on a contour/ structured pillow before. There are some tips and tricks to adapt in this case - refer FAQ's for more info here :)

If you don’t love your pillow after a couple of weeks – please email us (andrew@postureformpillows.com.au) or phone 0400 695 803.

We want you to be 100% happy with your pillow so if you can’t get comfortable you can return it for a full product refund on the price you paid for the product.

Please note: a pillow that has dirt, stains or smells resulting from poor care will not be eligible for a return. Returns are never used for resale however they may be used for display samples or donated.  

If you wish to initiate a return for your pillow, kindly get in touch with us within 40 days from the date of delivery.

Please return the pillow to us via a trackable service to ensure proof of delivery, the pillow needs to be posted and confirmation of tracking emailed to andrew@postureformpillows.com.au by and not after the 40 day mark from date of delivery.

Posture Form Pillows
PO Box 506
Oxenford, QLD 4210

Once the pillow is returned in good condition we will organise a full refund for the price you paid for the product. Posture Form Pillows does not refund shipping or cover return shipping.